Returns & Exchanges
At Access Denied, we want you to be completely satisfied with your beauty experience; if a product doesn't meet your standards, we offer a 30-day return window for most items.
Initiate Your Request
Log into your account portal and select the order containing the items you wish to return to receive a dynamic return authorization number.
Prepare the Package
Carefully pack the unused or gently used products in their original packaging to ensure they are protected during transit back to our warehouse.
Ship It Back
Affix the prepaid shipping label provided in your confirmation email and drop the package off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing